The value of ICT has globally been recognized by governments and business entities as a tool to achieving growth and prosperity. Mindful of this fact, the government has adopted and is pursuing an ICT blue print (ICT4AD) which sets a roadmap for the development, deployment and exploitation of ICTs to transform Ghana into knowledge-based society and to promote the concept of private sector led growth and an Export oriented ICT services industry.
To give adequate environment for the implementation and coordination of government’s ICT vision, the Ghana Information Communications Technology Directorate (GICTeD) was formed in 2005. GICTeD was succeeded by the National Information Technology Agency (NITA) under Act 771 of 2008 to regulate information communications technology and to provide for related purpose with the following objectives to:
- Regulate the provision of ICTs
- Ensure the provision of quality ICT
- Promote standards of efficiency
- Ensure high quality of service
NITA's vision is to be a world-class ICT organization with secure infrastructure, systems and services.
The National Information Technology Agency has been established under the NITA Act, 2008 (Act 771) to regulate Information and Communications Technology and to provide for related purposes.
Object Of The Agency:
The object of the Agency is to regulate the provision of Information and Communications Technology, ensure the provision of quality Information and Communications Technology, promote standards of efficiency and ensure high quality of service.
NITA exist to create an enabling environment for effective deployment and use of ICT by all sectors, through the implementation of sound policies and regulatory framework.
The National information Technology Agency (NITA) as a corporate body belief in the following as it endeavors to achieve its mandate:
For the purposes of achieving its objectives the National Information Technology Agency will perform the following functions amongst others:
- Perform the functions of the certifying Agency established under the Electronic Transactions Act, 2008 (Act 772).
- Implement and monitor the national information communications technology policy
- Issue licenses under the Electronic Transactions Act, 2008 (Act 772) and ensure fair competition among license holders.
- Monitor, enforce and ensure effective compliance with conditions contained in licenses and tariffs.
- Maintain registers for approvals given for equipment under the Electronic Transactions Act, 2008 (Act 772)
- Provide access to registers for licenses, applications for licenses and approvals for equipment except where commercial confidentiality does not allow for access
- Investigate and resolve disputes between license holders under the Electronic Transaction Act referred to the agency by license holders.
- Investigate complaints by users who fail to obtain redress from a license holder
- Establish quality of service indicators and reporting requirements that apply to license holders under the Electronic Transaction Act.